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  COMPanion is able to hold all your customer information and place an order specific to  that customer with just a click of the button. Submitting the order to AVON is easy and you are able to print off individual invoices for your customers.

Using COMPanion may look confusing to those who are use to the original way of placing orders.  Here are some gudelines to help you use it more effectively.

To get started click on the COMPanion link in the left menu.

Create your profile:

  • Click My Profile in the left menu
  • Enter your personal information
  • Click Save Profile

 

Enter a new customer:

  • Click Customers in the left menu
  • Click Create New Customer
  • Enter you customer information
  • Click Save Customer Information
  • Repeat steps for all customers
Placing a customer order:
  • Click Orders in the left menu
  • Select Customer Orders
  • Click Select Customer To Place New Order
  • Select List All Customers
  • Select the customer you wish to make an order for
  • Click Orders
  • Click New Order
  • Click Fast Entry
  • Select the campaign they are ordering from in the drop-down menu
  • Enter product number and quantity
  • Click Save Product(s)
  • This will take you back to your order screen, click Save Order (on the right). You can view the invoice from this screen by clicking View Invoice. You can either save this invoice or print it from here to give to your customers. (Invoices can be updated if there are items missing once shipment is received)
  • Use these steps for all customers. The order will consolidate once you submit it to AVON.
  • You will have access to previous orders for every customer simply by clicking their name, then orders

Submitting the order to AVON:

  • Once all orders are created and you’re ready to submit the order click on Orders
  • Click AVON Orders
  • Select Download my orders to my online order
  • Click on Prepare Order for Delivery
  • This will pop up a table with all your orders. Click on View Invoices then close the invoice window that pops up (this must be done in order to show delivered in your order status field)
  • Click on the Representative link at the top of the page to go back to your Representative home page
  • You will see that you have an open order, click the link to view that order.
  • You are now at an original order screen, unless you have items that you had forgotten to add in your COMPanion orders, click Next Step to skip this page
  • Order the amount of brochures you need. The amount of customers should automatically be updated. Select whether or not you had attended a sales meeting and if you would like to receive your customer order book. Click Submit.
  • You will receive a confirmation email stating your order has been processed. Please keep this in case you have any questions about your order